Thursday, April 16, 2009

YouTube prank video damages Domino's reputation

Two employees of a Domino's Pizza fanchise created a video at work purporting to show the prepartation of unsanitary food for customer delivery. Released onto the Internet, the video was seen by more than a million YouTube viewers. Customers were disgusted and the prank resulted in a public relations crisis for Domino's. The employees were fired and also arrested on felony charges for distribution of prohibited food.

See, "Video Prank at Domino’s Taints Brand," New YorkTimes, April 16, 2009, at http://www.nytimes.com/2009/04/16/business/media/16dominos.html?ref=todayspaper.

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